3. Select a Firstcry courier partner that you wish to track.
4. Click the "track" button right away to get your delivery status information.
All orders under Rs. 699/- (excluding COD charges, Shipping charges, Taxes, or value reduced after the application of coupons or any other offer) at all locations are subject to a fixed shipping charge of Rs. 50, with an additional charge applicable at certain locations.
Delivery time would be within 3 to 4 business days of shipping for all areas serviced by reputable couriers (business days exclude Sundays and other holidays). Items weighing more than 2 kilos or with a high volume may take a few days longer to arrive. Other areas will receive products via Indian Postal Service, which may take 1-2 weeks depending on location.
The delivery date displayed during the order process, i.e. on the Product Details, Cart, Checkout, and Order Confirmation pages, as well as in the order confirmation email, is provisional. It is possible that it will change once the order is shipped.
Only if your order is in the Confirmed or Pending status and none of the items purchased in the order have been shipped can you change the delivery address. If the charges/taxes (if any) applied for the original delivery address used when placing the order differ from the delivery address to be updated, the request to update the delivery address may be denied.
No, FirstCry does not currently deliver to locations outside of India.
Yes, sign in to your FirstCry account and navigate to the Order Details section under "My Account." Locate the order you want to cancel and click the "Cancel Order" link.
1. Navigate to the Order Detail page under Order History and click on the Return link next to the product you want to return.
2. Select the Return button next to the product you want to return.
3. Go through the screens, fill in the necessary information, and submit the request.
4. Our delivery team will pick up the package from your front door.
You can reach out to Firstcry customer service via following information
Email Support : customercare@firstcry.com
Phone Support : +91-20-46608100 or +91-20-67297800
FirstCry is a brand that sells products for babies, children, and mothers both online and in-store. The company was founded out of a desire to address the issue of millions of Indian parents not having access to the best brands and baby care products for their children. Diapering, feeding and nursing, skin and health care, toys, clothes, footwear, fashion accessories, and much more are among the product categories available on Firstcry.com.
The product inventory at Firstcry.com includes over 90,000 items from over 1200 international and Indian brands. Some of them are Mattel, Ben10, Pigeon, Funskool, Hotwheels, Nuby, Farlin, Medela, Pampers, Disney, Barbie, Gerber, and Fisher Price.