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Firstcry Order Tracking

Currently, FirstCry works with other courier partners to deliver items. You can easily track your Firstcry tracking status by using AgogoPost tracker system. 

How to track Firstcry oder?

Simply enter the tracking number to track a Firstcry order, packet, cargo, or parcel and check the delivery status online.

The first step is as follows:
1. Locate your tracking number. Please check your Order Confirmation Email or log in to your firstcry account and look at your Order History to find your tracking Number.
2. In the search box above, enter your Firstcry tracking number.

3. Select a Firstcry courier partner that you wish to track.

4. Click the "track" button right away to get your delivery status information. 


What is shipping cost at FirstCry?

All orders under Rs. 699/- (excluding COD charges, Shipping charges, Taxes, or value reduced after the application of coupons or any other offer) at all locations are subject to a fixed shipping charge of Rs. 50, with an additional charge applicable at certain locations.


How long does FirstCry take to deliver?

Delivery time would be within 3 to 4 business days of shipping for all areas serviced by reputable couriers (business days exclude Sundays and other holidays). Items weighing more than 2 kilos or with a high volume may take a few days longer to arrive. Other areas will receive products via Indian Postal Service, which may take 1-2 weeks depending on location.

The delivery date displayed during the order process, i.e. on the Product Details, Cart, Checkout, and Order Confirmation pages, as well as in the order confirmation email, is provisional. It is possible that it will change once the order is shipped.


Can I change the shipping address at FirstCry?

Only if your order is in the Confirmed or Pending status and none of the items purchased in the order have been shipped can you change the delivery address. If the charges/taxes (if any) applied for the original delivery address used when placing the order differ from the delivery address to be updated, the request to update the delivery address may be denied.


Does FirstCry deliver out of India?

No, FirstCry does not currently deliver to locations outside of India.


Can I cancel  FirstCry order?

Yes, sign in to your FirstCry account and navigate to the Order Details section under "My Account." Locate the order you want to cancel and click the "Cancel Order" link.


How to return an order at FirstCry?

1. Navigate to the Order Detail page under Order History and click on the Return link next to the product you want to return.
2. Select the Return button next to the product you want to return.
3. Go through the screens, fill in the necessary information, and submit the request.
4. Our delivery team will pick up the package from your front door.


How do I contact Firstcry customer care?

You can reach out to Firstcry customer service via following information
Email Support : customercare@firstcry.com
Phone Support : +91-20-46608100 or +91-20-67297800


What is Firstcry?

FirstCry is a brand that sells products for babies, children, and mothers both online and in-store. The company was founded out of a desire to address the issue of millions of Indian parents not having access to the best brands and baby care products for their children. Diapering, feeding and nursing, skin and health care, toys, clothes, footwear, fashion accessories, and much more are among the product categories available on Firstcry.com.
The product inventory at Firstcry.com includes over 90,000 items from over 1200 international and Indian brands. Some of them are Mattel, Ben10, Pigeon, Funskool, Hotwheels, Nuby, Farlin, Medela, Pampers, Disney, Barbie, Gerber, and Fisher Price.