Company Profile
Delhivery is an Indian delivery company. It was founded in 2011 by Sahil Barua, Mohit Tandon, Bhavesh Manglani, Suraj Saharan, and Kapil Bharati The company is backed by the Carlyle Group, Tiger Global, Fosun International, SoftBank Vision Fund, Nexus Venture Partners, Multiples, and CPP Investment Board as investors.
Our team has successfully fulfilled over 1 billion orders to more than 300 million households across India. 24 automated sort centers, 85+ fulfilment centers, 75+ hubs, 3000+ direct delivery centers, 7500+ partner centers, 15000+ vehicles and 40000+ team members make it possible to deliver over 1.5M packages a day, 24 hours a day, 7 days a week, 365 days a year.
It was initially conceptualised as a hyperlocal express delivery service provider for offline stores, delivering flowers and food locally in the city of Gurugram for the first few months since its inception. During that time, the online retailing and e-commerce segment was expanding rapidly in India, with global investors showing significant interest in the industry.
Founders Barua and Tandon, who were at the time working as consultants with the management consulting firm, Bain & Company, were intrigued by the size and potential of the industry, and decided to focus on the segment. In June 2011, Delhivery signed its first e-commerce client, Urban Touch, which is an online fashion and beauty retailer. By August 2011, Delhivery had switched completely to offering logistics services to a number of e-commerce companies.[
In March 2019, Delhivery raised its biggest round of funding with a $413 million investment from SoftBank. Delhivery raised $277 million ahead of IPO in May 2021; the company is now valued at $3 billion.
Vision & Mission
Vision
Our vision is to become the operating system for commerce in India, through a combination of world-class infrastructure, logistics operations of the highest quality and cutting-edge engineering and technology capabilities.
Mission
SMALL WORLD
Delhivery provides products and services with the aim of building trust and improving the lives of consumers, small businesses, enterprises and our growing team of employees and partners. We are disrupting India’s logistics industry through our proprietary network design, infrastructure, partnerships, and engineering and technology capabilities. Delhivery brings unparalleled cost efficiency and pan-India reach to the businesses of over 10000 customers. We are driven by a mission to shrink time and distance, making the world a smaller place for our customers and over a billion consumers they serve.
DELHIVERY EXPRESS
We operate India’s largest express parcel transportation network with fully integrated and self-owned pickup, mid-mile and delivery operations that successfully reach 20 households every second across India. Our in-house transport management platform enables our clients to schedule pickups, track orders in real-time, manage returns and replacements with ease. We offer flexibility to clients through delivery time choices and flexible payment options.
DELHIVERY FULFILMENT
We operate over 85 fulfilment centers across India, with over 6 million sq ft of storage and processing space. Our proprietary warehouse management system is integrated with all the major demand channels and courier partners. It is designed to enable efficient multi-tenant, multi-location warehousing – allowing clients to quickly and flexibly scale operations across India with zero fixed costs. We also offer integrated distribution solutions to enterprises by combining our warehousing and freight solutions. This facilitates fast and cost-efficient offline distribution.
DELHIVERY FREIGHT
Delhivery provides partial-truckload as well as full-truckload services to meet the customers’ freight requirements. Our services are designed to meet regular as well as seasonal requirements across the country. Customers’ freight requirements are serviced at the lowest costs – with a combination of our own fleet and our network of pan-India professional truckload partners. All of this is done through Optimus and Orion – simple freight booking and management interfaces of our PTL and FTL freight exchanges.
DELHIVERY CROSS-BORDER
We enable our clients to buy and sell inventory from and to the markets across the world through Starfleet – our global alliance of leading logistics companies and a network of dedicated clearance agents and forwarders. We offer multiple transport solutions for sea and air cargo, express fulfilment, consolidation centers and free trade warehousing infrastructures.
DELHIVERY E2E
We provide End-to-End Supply Chain Solutions for Enterprises using our integrated fulfilment platform. We build custom solutions to cater to your business requirements using our core warehousing and transportation services, powered by our in-house technology products.
These solutions can be tailored for various use cases and appropriately designed based on key supply chain optimization considerations and desired service levels.
